Privacy Policy

This Privacy Policy outlines how Speedy Jewelry Repair collects, uses, stores, discloses, and protects the personal information generated when you visit this site, use its services, place orders, or seek after-sales support. This policy strictly adheres to applicable U.S. privacy laws and regulations and applies to all users who visit this website or utilize our products and services. Please read this Privacy Policy carefully before using the website and its related services; your continued use of the site constitutes your full acceptance of and agreement to all terms contained herein.

1. Effective Date
This Privacy Policy becomes effective on August 4, 2026. All website services, user data processing, and information storage and disclosure activities will be conducted in accordance with the terms of this policy. Any subsequent updates to the policy will take effect on the date the revised version is posted on the website.

2. User Information We Collect
We collect necessary personal information and usage data in compliance with regulations throughout the processes of account registration, website browsing, order placement, customer service inquiries, and interactive engagement. This data is used to ensure the normal operation of the website, fulfill orders, provide after-sales support, and optimize our services.
The information we collect falls into two main categories: personally identifiable information and device usage information.
Personally identifiable information includes, but is not limited to: your name, email address, contact phone number, shipping address, billing address, order history, purchased product details, payment-related information, after-sales inquiry records, and correspondence regarding returns or exchanges.
Non-identifying information automatically collected by the website includes, but is not limited to: anonymous usage data such as device model, browser type, operating system, IP address, page view history, click behavior, session duration, navigation paths, and website interaction preferences.

3. Sources of Personal Information
All personal information we collect is obtained through lawful and compliant channels. Specific sources include the following four categories; we strictly adhere to U.S. data collection standards throughout the process and prohibit the illicit acquisition of private user data:
First, information submitted directly by the user. You voluntarily provide various types of personal information when registering an account, accessing and using site services, communicating with customer service, filling out forms, submitting order details, or requesting after-sales returns and exchanges.
Second, information automatically collected through website services. When you visit our website, use our online services, or browse product pages, we automatically collect information regarding your device, network access, and website usage—using device identification, cookies, and similar technologies—to optimize your experience.
Third, via partner service providers. We collaborate with compliant third-party service providers that offer technical support, payment processing, logistics fulfillment, data analytics, and cloud storage. These providers collect and process your information on our behalf within the scope of authorized compliance, and confidentiality agreements are signed throughout the process.
Fourth, via legitimate partner platforms and third-party channels. Subject to privacy regulations, we may obtain authorized, publicly available, or compliant user information from official commercial partners and compliant third-party platforms, solely for the purposes of store operations and service optimization.

4. How We Use Your Personal Information
We use the collected user information solely for legitimate, necessary, and service-related purposes and will not misuse or misappropriate users' private data. The specific scope of use is as follows:
To fulfill orders—including order review, payment verification, product shipment, logistics tracking, and the processing of returns, exchanges, and refunds—ensuring the smooth completion of every transaction; to maintain the normal operation of the website, optimize page functions, fix system issues, and improve the website access and user experience; to verify user identity, manage accounts, and maintain access permissions, ensuring the security of user accounts; to facilitate customer service, including timely responses to inquiries, handling after-sales issues, and providing order status updates; to conduct compliant market analysis, user preference statistics, and product iteration/optimization, thereby improving our jewelry products and service systems; to send compliant product information, event notifications, and service reminders (you may opt out of these notifications at any time); and to comply with legal and regulatory requirements, cooperate with compliance audits, and fulfill statutory obligations.

5. How We Disclose Personal Information
Speedy Jewelry Repair strictly protects user privacy and will never sell, trade, or transfer users' private personal information without authorization. We disclose user information to third parties in compliance with regulations and subject to strict information security safeguards only in the following scenarios; all disclosures comply with U.S. privacy laws:
First, disclosure to compliant service providers. We may share necessary user information with qualified third-party service partners—including those responsible for website technical maintenance, payment settlement, data analysis, customer support, cloud storage, order fulfillment, and logistics delivery. All service providers are required to sign confidentiality agreements to strictly protect the confidentiality of your information and may only use the data within the scope of the designated services.
Second, disclosure to compliant business and marketing partners. To optimize advertising and improve personalized service experiences, we may share compliant data with legitimate business and marketing partners to generate personalized services and compliant advertising recommendations based on user browsing behavior. Partners must use the relevant information in strict accordance with their own privacy policies; users may request to opt out of personalized targeted advertising services.
Third, disclosure based on the user's active authorization or instruction. Fourth, internal sharing among affiliated entities. User information may be shared and utilized within the compliant corporate group and affiliated entities to which this store belongs; such information is used for service operations, risk management, and customer relations, with strict confidentiality maintained throughout the process.
Fifth, disclosure in compliance with legal requirements. We will disclose necessary user information in accordance with regulations during business transactions—such as mergers, acquisitions, restructuring, or bankruptcy liquidation—or to comply with laws and regulations, respond to subpoenas, search warrants, or lawful official requests, enforce our Terms of Service, and protect the legitimate rights and interests of this store and its users.

6. Data Security and Data Retention Rules
We place great importance on the security of users' personal data. We have established a comprehensive information protection system utilizing industry-standard encryption, data isolation mechanisms, and tiered access controls to store and safeguard all user information, thereby effectively mitigating risks such as data breaches, tampering, loss, or unauthorized access. Our staff members have signed confidentiality agreements; access to user data is restricted to personnel whose roles require it, strictly prohibiting any unauthorized internal access to or disclosure of user privacy.
We retain user data only for the duration necessary to provide our services. Following the completion of a transaction or the termination of services, information—including order details, user profiles, and service records—is retained for periods mandated by compliance requirements to facilitate after-sales tracking, financial reconciliation, and regulatory audits. Once the necessary retention period has expired, we will either anonymize or permanently delete the user data. Records subject to mandatory legal retention requirements will be kept for the statutory duration and automatically purged upon expiration.

7. Third-Party Links
Our website may contain links to third-party websites, access points for third-party services, and redirects to partner platforms. These third-party links fall outside the operational control of Speedy Jewelry Repair; we have no influence over the privacy policies, service terms, or data processing practices of these third-party platforms.
Any information collection or data processing that occurs when you click on third-party links, visit external websites, or use third-party services is governed by the privacy policies of the respective third-party platforms. We recommend that you carefully review the privacy policies of external platforms before visiting them; we assume no liability for the information security or service compliance of third-party platforms.

8. User Privacy Rights
In accordance with relevant U.S. privacy laws and regulations, you possess full legal rights regarding your personal information. These rights include: the right to request access to the personal information, order data, and usage records we hold; the right to request the correction of inaccurate or incomplete personal data; the right to request the deletion of personal data stored on this site; the right to withdraw previously granted authorizations for information usage or promotional communications; the right to restrict certain processing activities regarding your personal information; the right to obtain a copy of your personal data for your own records and verification; and the right to opt out of targeted advertising based on your browsing behavior.
You may submit requests regarding your privacy rights through our official customer service channels; we will review and process these requests within the legally required timeframes and respond promptly to your legitimate demands.

9. Protection of Children's Privacy
This website offers jewelry sales and repair services to adult consumers; we do not provide commercial services to minors, nor do we proactively collect their personal private information. If you are a user who has not yet reached the legal age of majority, please do not submit personal information, register an account, or place an order on this site.
If we inadvertently obtain personal information regarding a minor, we will—upon verification—immediately anonymize or permanently delete the relevant data; we will not retain, use, or disclose such private data. If you discover that information concerning a minor has been retained on this site, please contact us at any time, and we will handle the matter promptly and appropriately.

10. Use of Cookie Technology
This site utilizes cookies and similar web tracking technologies. When you visit the site, small data files are stored on your device to record browsing preferences, page visit habits, and login status. Cookie technology helps us ensure stable website operation, remember user settings, optimize page loading speeds, analyze site traffic data, and enhance the overall user experience.
The cookies we use include strictly necessary cookies, functional optimization cookies, and data analysis cookies. All cookie data collection is conducted in a compliant and transparent manner; we do not secretly misappropriate user privacy information. You may enable, disable, or clear cookie files through your browser settings. Disabling cookies will not affect basic website access but may prevent certain personalized services or page shortcuts from functioning correctly.

11. Changes and Updates to the Privacy Policy
Speedy Jewelry Repair reserves the right to update or revise this Privacy Policy at any time to accommodate changes in laws and regulations, website service upgrades, or adjustments to business models. When modifications are made, we will post the latest version and its effective date directly on the relevant page of the website; we will not provide individual notifications to each user.
Continued use of this website and related services following the posting of policy updates constitutes automatic acceptance of the revised Privacy Policy terms. We recommend that you review this page periodically to stay informed of the latest privacy protection rules and to safeguard your privacy rights.

12. Inquiries and Contact
If you have any questions or requests regarding the terms of this Privacy Policy, the handling of personal information, or the exercise of your privacy rights, please contact us via Speedy Jewelry Repair's official contact channels. We will address and respond to your inquiries promptly during business hours.

13. California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) Disclosures
This section applies exclusively to residents of the State of California and supplements the general terms of this Privacy Policy. It is provided in accordance with the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA).

13.1 Categories of Personal Information Collected
In the preceding twelve (12) months, we have collected the following categories of personal information from California consumers: identifiers (such as name, email address, phone number, IP address, and account credentials); commercial information (such as order history, purchased products, and transaction records); internet or other electronic network activity information (such as browsing behavior, page views, and click data); geolocation data (such as shipping address and approximate location derived from IP address); and inferences drawn from the above to create a profile about consumer preferences and behavior.

13.2 Purposes for Collecting Personal Information
We collect the categories of personal information listed above for the following business purposes: to fulfill orders and process transactions; to provide customer service and after-sales support; to operate, maintain, and improve our website and services; to send service-related communications and, where permitted, marketing communications; to detect and prevent fraud and security incidents; and to comply with applicable legal obligations.

13.3 Sale or Sharing of Personal Information / Do Not Sell or Share My Personal Information
Speedy Jewelry Repair does not sell your personal information for monetary consideration. However, under the CCPA/CPRA, certain disclosures of personal information to third-party advertising and analytics partners—such as sharing browsing behavior data for cross-context behavioral advertising—may constitute a “sale” or “sharing” of personal information as defined by California law.
You have the right to opt out of the sale or sharing of your personal information at any time. To exercise this right, please contact us at: info@speedyjewelryrepair.com with the subject line “Do Not Sell or Share My Personal Information.” We will process your request within 15 business days and will not discriminate against you for exercising this right.

13.4 California Consumer Privacy Rights
As a California resident, you have the following rights under the CCPA/CPRA:
• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purposes for collecting or selling it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale/Sharing: You have the right to direct us not to sell or share your personal information with third parties for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to purposes necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality of goods or services as a result of exercising your privacy rights.

13.5 How to Submit a California Privacy Request
To exercise any of the rights described above, California residents may submit a verifiable consumer request by:
• Emailing us at: info@speedyjewelryrepair.com with the subject line “California Privacy Request”
• Calling us at: +(970) 356-3886
We will acknowledge receipt of your request within 10 business days and respond to your request within 45 calendar days. If we require additional time (up to 90 days total), we will notify you of the extension and the reason in writing. We may need to verify your identity before processing your request. You may designate an authorized agent to submit a request on your behalf; the agent must provide written authorization signed by you.

13.6 Shine the Light Disclosure
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident and wish to make such a request, please contact us at info@speedyjewelryrepair.com.

Contact Us
Shop Name: Speedy Jewelry Repair
Phone: +(970) 356-3886
Email: info@speedyjewelryrepair.com
Shop Address: 2078 Greeley Mall, Greeley, CO 80631
Opening Hours:
Monday: Closed
Tuesday–Saturday: 11:00 AM – 8:00 PM
Sunday: 12:00 PM – 6:00 PM
(GMT -7:00, Mountain Time)
Response Time: We respond within 24 hours.